AWAKEN YOUR SENSES

Trafford Ceylon Tea : Your Go-To FAQs Answered Here

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About

Where can I purchase Trafford Teas?

For wholesale quantities of Trafford teas, please contact us directly, as we only sell wholesale. This will ensure you have access to the best options tailored to your needs. Inventory can vary day to day, so reaching out will help us provide you with the most accurate availability information.

How do I brew Trafford Tea?

To achieve the best cup of Trafford Tea we recommend you to follow the brewing instructions on the back panel of each tea carton. These instructions are also found on the back of each individual Trafford tea envelope.

Can I drink Trafford Tea cold or over ice?

Trafford teas could be consumed either way cold or over ice. But to achieve desired results during digestion we recommend you to consume hot teawhich may be prepared according to instructions given on the tea carton.To prepare cold tea, brew according to instructions on the tea carton and allow it to cool at room temperature.For iced tea follow the same brewing instructions on the tea carton but here you need to use 2 tea bags for every 8 oz of water. Steep for 3-4 minutes andallow to cool at room temperature. Now pour the cold tea into a glass over ice.You may sweeten or add lemon according to your preference.

Are Trafford Teas organic?

We strive to bring high-quality Ceylon Black Teas into the market with natural flavoring ingredients, at a competitive price. Currently, our tea blends are not organic but, we anticipate introducing organic tea into our product range in the near future.

Do Trafford Teas contain gluten?

Trafford tea is gluten-free. We firmly confirm this statement with all our Flavored Ceylon black tea products.

Are your teas vegan?

ur teas are vegan

Do Trafford teas contain any known allergens?

We assure that Trafford tea is free from all the 14 major food allergens

Is our tea naturally flavored

All our teas are naturally flavored.

Are your teas Kosher certified?

Our Teas are not Kosher certified.

Can I drink Trafford tea if I am nursin . Pregnant have medical conditions or taking an medications?

All our Trafford tea products are derived from Ceylon black tea and flavored using natural flavoring ingredients and could be safely consumed by people of all ages, sick, pregnant, etc., and can be consumed as an anytime beverage next to the water without incurring any health hazards. Instead, drinking Ceylon black tea is beneficial if consumed on a regular basis due to its anti-oxidant properties which are useful to maintain a healthy immune system. Ceylon black tea had been consumed lavishly as a beverage in Ceylon (now Sri Lanka)starting as early as 1868.

Do Trafford Teas contain caffeine?

Trafford Ceylon tea has a caffeine content of approx. 28mg per 8 oz prepared tea. This content is much less than the caffeine in a cup of coffee, and as such, it is healthier to drink tea than to drink coffee. Tea when consumed is said to increase awareness and stimulation and provides a calming effect to your system.

Are your tea ags reusable.

Each tea bag is good for one brew.

Do Trafford teas expire?

The potency of our Trafford teas is ensured by the packaging used to retain freshness, quality, flavor and aroma for a period upto 3 years. The manufactured and best before dates are found on the bottom panel of carton.

General Questions

What makes Ceylon tea exceptional?

Ceylon tea, cultivated in the breathtaking landscapes of Sri Lanka, boasts unparalleled flavor, aroma, and character. Our tea reflects the unique terroir and meticulous cultivation techniques of this region. Experience the magic of Ceylon tea with Trafford Ceylon and uncover what sets it apart.

How do you maintain the high quality of your tea for export?

Our commitment to quality begins with the careful selection of tea leaves and extends to our state-of-the-art production facilities. Trafford Ceylonadheres to stringent quality control measures, ensuring that our tea meets international standards and exceeds expectations. It's this dedication that makes our Ceylon tea the preferred choice for global export.

Can I purchase Trafford Ceylon tea online for personal use or business purposes?

Trafford Ceylon tea is exclusively available for B2B customers, and we specialize in bulk wholesale sales. Unfortunately, this means that individuals looking to purchase Trafford Ceylon tea for personal use will not be able to do so through our online platform. Our offerings are tailored specifically for businesses that wish to buy in larger quantities, ensuring that we meet the needs of our wholesale clientele effectively. If you're interested in purchasing tea for business purposes, please feel free to contact us for more information on our products and pricing options.

Is wholesale or bulk purchasing available for businesses and distributors?

Yes, we offer flexible wholesale and bulk purchasing options. For businesses and distributors interested in larger quantities of our premium Ceylon tea, please contact our dedicated team. We'll be delighted to discuss tailored solutions to meet your requirements and ensure a seamless partnership.

Do you provide private labeling services for businesses looking to brand their own Ceylon tea?

Yes, we do! Trafford Ceylon offers private labeling services, allowing businesses to customize and brand our premium Ceylon teas as their own. Whether you're a tea distributor, retailer, or hospitality provider, our team can work closely with you to create a bespoke tea line that meets your unique specifications.

How does Trafford Ceylon contribute to sustainability?

Sustainability is at the heart of our operations. We employ eco-friendly farming practices, engage in responsible sourcing, and use environmentally- conscious packaging. Trafford Ceylon is committed to reducing our carbon footprint and supporting the communities that cultivate our cherished Ceylon tea.

Other Questions

What makes Sri Lanka a significant tea exporter?

Sri Lanka, formerly known as Ceylon, is renowned for its ideal climate, diverse terroirs, and rich tea heritage. These factors contribute to the production of high-quality teas with unique flavors, making it one of the world's top tea-exporting nations..

What are the key types of tea exported from Sri Lanka?

Sri Lanka primarily exports black tea, which includes various grades like OP (Orange Pekoe), BOP (Broken Orange Pekoe), and more. Additionally, Sri Lanka is known for its specialty teas, including green tea, white tea, and flavored teas, which have gained popularity in international markets.

Are there any quality standards for Sri Lankan tea exports?

Yes, Sri Lankan tea exports are subject to stringent quality standards set by the Sri Lanka Tea Board. These standards encompass various aspects, including appearance, flavor, aroma, and chemical composition. Compliance with these standards is essential for successful exports.

How can I ensure the quality of the tea I export from Sri Lanka?

To maintain tea quality, it's crucial to source from reputable tea estates and producers. Establish quality control processes, conduct regular inspections, and engage in rigorous testing to meet international quality standards. Collaborating with established tea exporters can also help ensure quality.

What are the major international markets for Sri Lankan tea?

Sri Lankan tea enjoys a global presence, with key export markets including the United States, the United Kingdom, Russia, Middle Eastern countries, and Japan. The choice of market depends on the type of tea you export and your target audience.

How do I handle the logistics of exporting tea from Sri Lanka?

Export logistics involve packaging, transportation, documentation, and compliance with import regulations in the destination country. It's advisable to partner with experienced logistics companies and export professionals who can assist with these critical aspects of the export process.

Can I export private label teas from Sri Lanka?

Yes, Sri Lanka offers opportunities for private labeling. You can collaborate with tea producers or estates to create custom blends and packaging for your brand. Ensure that your products meet labeling and quality standards in both Sri Lanka and your target market.

Delivery

Delivery Information

1. Order Confirmation and Payments

Upon acceptance of the quotation, an initial payment of 50% of the total order value is required to confirm your order. The remaining 50% will be due when the products are ready for shipping.

2. Delivery Timeline

The estimated delivery time is 8-9 weeks from the date of quotation acceptance and receipt of the initial 50% payment with DDP and CIF shipping. For Fob shipping, delivery of product is 4 weeks.

3. Dispatch and Shipping Preparation

Upon completion of the manufacturing and quality checks, your order will be prepared for shipping. This process may take up to 3 weeks.

4. Shipping and Transit

After the shipping preparation, the products will be dispatched and transported to the specified delivery address. Transit times may vary based on your location and transportation mode.

5. Tracking Information

Once the products are shipped, you will receive a tracking number and relevant shipping information. You can use this information to track the progress of your delivery.

6. Delivery Scheduling

Our logistics team will coordinate with you to schedule the delivery within the 8-9 week timeframe for DDP and CIF Shipping and 4 weeks for FOB shipping, ensuring it aligns with your availability and delivery preferences.

7. Delivery Confirmation

A delivery confirmation will be required upon receipt of your order. Please ensure a responsible party is available at the delivery address to confirm the delivery and inspect the products.

8. Contact for Inquiries

If you have any inquiries or need further assistance regarding your delivery, feel free to reach out to our customer support team at wholesale@traffordceylon.com.

Shipping

Shipping Information

1. Order Confirmation and Payments:

Upon acceptance of the quotation, an initial payment of 50% of the total order value is required to confirm your order. The remaining 50% will be due when the products are ready for shipping.

2. Shipping Timeline

a. FOB (Free On Board):

For FOB, the estimated time is ready for shipping is 4 weeks from the date of quotation acceptance and receipt of the initial 50% payment.

b. DDP (Delivered Duty Paid) and CIF (Cost, Insurance, and Freight):

For DDP and CIF, the estimated shipping time is 8-9 weeks from the date of quotation acceptance and receipt of the initial 50% payment. Please plan your schedule accordingly.

3.Shipping Methods:

a. FOB (Free on Board):

With FOB, we will handle the logistics up to the port of loading. All subsequent shipping costs, risks, and responsibilities are transferred to you (the buyer) before the goods are loaded onto the ship.

b. DDP (Delivered Duty Paid) and CIF (Cost, Insurance, and Freight):

For DDP and CIF, you will settle the total cost of shipping when the products arrive at the designated port, upon our notification of their arrival and before clearance from the port.

4.Shipping Preparation and Coordination:

Once the products are ready for shipping, we will coordinate with you to confirm the shipping details and provide the final invoice for the remaining 50% payment.

5.Shipping Documentation and Customs Clearance:

For FOB and CIF shipping methods, we will provide all necessary shipping documentation, including the bill of lading, packing list, commercial invoice and any other required documents for customs clearance at the port of destination. For DDP shipping we will handle all shipping documentation and customs clearance.

6.Tracking and Status Updates:

Upon shipment, we will provide you with a tracking number and relevant shipping information, allowing you to track the progress of your shipment.

7.Receiving the Shipment:

It's essential to have a designated individual at the delivery location to receive and inspect the shipment upon arrival. Please ensure timely acceptance to avoid any delays or additional costs.

8.Contact for Inquiries:

Should you have any inquiries or need further assistance regarding shipping, feel free to reach out to our dedicated shipping department at wholesale@traffordceylon.com .

Support

Returns and Exchanges

We vouch for all Trafford Tea products. Due to the fact that tea is consumable and also, adhering to the Health Code Regulations, we are unable to accept returns and exchanges.

Damaged or Wrong Item Sent

In the event, your order was damaged in transit or you have received the wrong order, please email us at info@traffordceylon.com or send a message on live chat within 30 days of purchase for us to make it right.

Refunds

Contact us at wholesale@traffordceylon.com for questions related to refunds.