Return and Exchange Policy

We vouch for all Trafford Tea products. Due to the fact that tea is consumable and also, adhering to the Health Code Regulations, we are unable to accept returns and exchanges.

Damaged or Wrong Item Sent                            

In the event, your order was damaged in transit or you have received the wrong order, please email us at or send a message on live chat within 30 days of purchase for us to make it right.

Need help?

Contact us at for questions related to refunds.